Delivery Information

Every working day we mail orders that were placed the previous working day (or over a weekend and/or public holiday), together with any orders placed up until 8AM that day.

Working days are Monday to Friday only and exclude all weekends and UK public holidays.

For example, an order placed at 7.30am on a Friday would be sent the same day. An order placed on Friday at 4pm would then be dispatched on Monday.

We are based in the UK and mail orders to the UK only.

Certain products cannot be sent to the “highlands and islands” of the UK.  The product details will show this, where applicable.

The UK rates below apply to all addresses with a UK postcode format, including Northern Ireland and the Channel Islands.

If you have any questions regarding our delivery options, please contact us.

Standard Delivery (UK) – 3 to 4 delivery days
(including 1 day despatch time)

Mailed using either Royal Mail 48 (previously 2nd class post) or our couriers. 

The charge made for this service is £4.00.

Express Delivery (UK) – 2 to 3 delivery days
(including 1 day despatch time)

Mailed using either Royal Mail 24 (previously 1st class post) or our couriers.

The charge for this service is £5.00.

Next Working Day Delivery by 4PM (UK)

Order by 1PM on any working day for delivery the following working day before 4PM.

The delivery service used for this option is Royal Mail Special Delivery which is currently guaranteed by Royal Mail for delivery before 4PM.

PLEASE NOTE - working days for both despatch and delivery are Monday to Friday only and excludes Saturdays, Sundays and all UK public holidays.

Orders placed after 1PM on any working day will be despatched the following working day, for example an order placed after 1PM on Friday will be despatched on Monday for delivery on Tuesday. Saturday delivery is not available at this time.

Cost is based on the weight of the items in your shopping basket, you will be able to review this during checkout.

Busy Periods & Weather Issues

We would ask you to allow adequate delivery time when placing your order in the weeks building up to Christmas or during other problematic times for the delivery services, such as extreme weather conditions.